Warranty Claims
IMPORTANT: PRODUCTS FROM PREVIOUS MANAGEMENT
TBR Powered by Freedom is not responsible for products sold by the previous management of Two Brothers Racing (TBR). Any warranty claim submitted for an item purchased from previous management will be automatically declined. This includes any product purchased before August 1, 2026.
Having an issue with a TBR Powered by Freedom product? Please read our warranty policy below, then submit a claim with the form at the bottom of this page.
Before you start, have these ready:
- Your invoice / order number
- The TBR Powered by Freedom model name and part number
- Your purchase date, and your bike's year, make and model
- Photos of the part, including a full photo of it
- Your proof of purchase (receipt or invoice)
One claim per order, please. Skip to the claim form
Warranty Policy
TWO BROTHERS RACING POWERED BY FREEDOM — WARRANTY POLICY
Two Brothers Racing Powered by Freedom (TBR) products carry a 1-year warranty from date of purchase, covering complete slip-on or full exhaust systems only against manufacturer defects. Warranty coverage is strictly non-transferable and does not extend to second-hand purchasers or subsequent owners of the vehicle on which the system is installed. (EXCLUDES normal wear and finish characteristics described below)
Effective August 1, 2026, this warranty policy applies to systems purchased on or after that date. Systems purchased prior to August 1, 2026 are not covered under this warranty.
TBR Powered by Freedom (TBR) will repair or replace parts or complete systems verified as defective under typical burden of use. Warranty is void if parts have been modified, installed incorrectly, fitted with incompatible aftermarket components (e.g., saddlebags or other add-ons), or mistreated or neglected of care.
TBR Powered by Freedom (TBR) covers parts lost or damaged during shipping. TBR does not cover damage caused during or resulting from installation. Warranty does not extend to purchases made through unauthorized dealers or resellers. Only complete kit items are covered — TBR does not warranty loose exhaust components, mufflers, or replacement parts sold individually.
NOTE: All TBR products are intended for off-road/closed-course competition use only and are not street legal, DOT approved, or EPA approved.
Finish-Specific Warranty Terms
Stainless & Polished Finish Warranty
Color change and bluing on Stainless and Polished finishes are not covered under warranty. This is a normal characteristic of stainless and mild steel and is dependent on the individual motorcycle's heat cycling and use. Rust resulting from salt exposure, weather, solvent/chemical exposure, or lack of customer care is also not covered.
Black Ceramic Coating Warranty
Products with a Black ceramic-coated finish are covered by a limited warranty for defective coating such as chipped or flaking finish. Purpling or fading resulting from normal heat cycling is not covered — color shift is expected and can occur faster or slower depending on application and use. This is considered normal wear and is not eligible for warranty claims.
All standard warranty procedures, requirements, and claim processes remain in effect for both finishes above.
NOTE: Authorized Dealers are excluded from warranty coverage if buying through unauthorized channels and reselling through eBay, Craigslist, Amazon, etc.
Additional Exclusions
Items not covered under warranty, at the sole discretion of TBR Powered by Freedom, include but are not limited to:
- Normal wear and tear
- Damage caused during or resulting from installation
- Damage caused by fitment with any other aftermarket items
- Any type of crash damage
- Damage due to improper maintenance or muffler packing maintenance
- Systems purchased prior to August 1, 2026
- Consequential, incidental, special, contingent, or other damages/expenses/injury arising directly or indirectly from product use
To Obtain a Return Material Authorization (RMA #)
- Please submit a clear receipt/invoice copy from the original purchaser, along with photos showing the warranty issue. (TBR) is not responsible for the payment of labor for the removal or installation of warranty items.
- TBR Powered by Freedom (TBR) will review the information and, if APPROVED, will issue the customer an RMA #.
- It can take 24–48 hours to process the warranty form; a copy of receipt/invoice and photos of the affected item(s) are required to receive an RMA #.
- If you do not receive an RMA #, then you were DENIED APPROVAL for a warranty, in which case an email will be sent notifying the customer of the reason for non-approval.
- If you were approved and did receive an RMA #, it can take up to 60 days to replace the warrantied part from TBR once the RMA # has been issued.
- Please note that warranties may only be submitted to replace damaged, missing, or incorrect product received. There WILL NOT be any REFUNDS authorized for any warranties.
No returns will be accepted without a valid RMA # printed on the outside of the package and a copy of the original receipt included inside. Packages sent without an RMA # printed on the outside will be refused and returned to sender.
Shipping info: TBR Powered by Freedom, 1255 Railroad St, Corona, CA 92882
TBR Powered by Freedom (TBR) is solely responsible for authorizing warranty claims against TBR products. Warranty requests must be made and returned using a Return Material Authorization Number (RMA #). Parts sent in without proper authorization may be refused and returned to sender.
TBR Powered by Freedom (TBR) does not permit stocking dealers or distributors to open boxes to satisfy a warranty claim. TBR stocking dealers and distributors are not authorized or permitted to make any agreements that bind TBR Powered by Freedom.
Customers need to INSPECT all parts before installing. If parts are missing or damaged upon inspection, please do not install — submit a claim through the warranty claim form below. The warranty team will review the claim and respond within 24–48hrs.
If installed, the system must be removed and returned before an RMA # and replacement can be authorized. (TBR) is not responsible for the payment of labor for removal or installation of warranty items.
For any inquiries regarding your warranty, please use our Q&A form: TBR CONTACT
Warranty Coverage at a Glance
Quick check before you file. The full policy above is what applies.
COVERED
- 1-year warranty from date of purchase
- Complete slip-on or full exhaust systems purchased on or after August 1, 2026
- Manufacturer defects: TBR will repair or replace parts or complete systems verified as defective under typical use
- Parts lost or damaged during shipping
- Black ceramic coating that is defective, such as chipping or flaking
NOT COVERED
- Products purchased from previous management, or any system purchased before August 1, 2026
- Second-hand purchasers or later owners of the bike (the warranty is non-transferable)
- Purchases from unauthorized dealers or resellers (eBay, Craigslist, Amazon, etc.)
- Loose exhaust components, mufflers or replacement parts sold individually
- Parts that were modified, installed incorrectly, fitted with incompatible aftermarket components, or mistreated or neglected
- Damage caused during or resulting from installation
- Normal wear and tear, including color change or bluing on stainless and polished finishes, purpling or fading on black ceramic, and rust from salt, weather, chemicals or lack of care
- Crash damage, or damage from improper maintenance or muffler packing maintenance
- Labor for removing or installing warranty items
- Refunds: warranties are for replacing damaged, missing or incorrect product only
Warranty Claim Form
Reminder: claims for items purchased from previous management (before August 1, 2026) will be automatically declined.
Form not loading? Open the warranty claim form in a new window.